Privacy Policy

We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Period.

Your data is yours. We collect only what we need to provide our services, and we never monetize your personal information by selling it to advertisers, data brokers, or any other third parties.

Information We Collect

Information You Provide

• Account information (name, email address)
• Profile information you choose to provide
• Video content you upload for analysis
• Communications with us (support requests, feedback)
• Payment information (processed securely by our payment processor)

Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (features used, time spent)
• Log data (IP address, access times, pages viewed)
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Analyze your videos and generate insights
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

How We Share Your Information

We may share your information only in the following circumstances:

• Service Providers: With vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share

We never share your video content with third parties except as necessary to provide our analysis services.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@qume.ai.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how we use it
• The right to delete your personal information
• The right to opt-out of the sale of personal information — we do not sell your personal information
• The right to non-discrimination for exercising your privacy rights

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable law.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: