Terms of Service

1. Acceptance of Terms

By accessing or using Qume, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

Qume is an AI-powered video analysis platform that helps content creators understand and improve their video content. Our services include:

• Video analysis and performance insights
• Audience engagement metrics
• Content improvement recommendations
• Progress tracking and reporting

3. Account Registration

To use certain features of our service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

You must be at least 13 years old to use our services. If you are under 18, you must have parental or guardian consent.

4. Your Content

Ownership

You retain all ownership rights to the content you upload to Qume. We do not claim ownership of your videos, images, or other materials you submit.

License to Us

By uploading content, you grant us a limited, non-exclusive license to use, process, and analyze your content solely for the purpose of providing our services to you. This license terminates when you delete your content or account.

Your Responsibilities

You are responsible for all content you upload and represent that you have all necessary rights to that content. You agree not to upload content that infringes any third party's intellectual property or other rights.

5. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Upload content that is illegal, harmful, threatening, abusive, or harassing
• Upload content depicting minors in harmful or exploitative situations
• Distribute malware, viruses, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Reverse engineer or attempt to extract source code
• Use our services for competitive analysis without consent
• Resell or redistribute our services without authorization

6. Payment Terms

Certain features of Qume require a paid subscription. By subscribing:

• You agree to pay all fees associated with your chosen plan
• Fees are billed in advance on a recurring basis (monthly or annually)
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice
• You are responsible for all applicable taxes

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until then.

7. Intellectual Property

The Qume platform, including its design, features, content, and technology, is owned by JOEY AI COACH, INC. and protected by intellectual property laws. You may not:

• Copy, modify, or distribute our platform or content
• Use our trademarks without written permission
• Remove any copyright or proprietary notices
• Create derivative works based on our platform

8. AI-Generated Content

Our analysis and recommendations are generated using artificial intelligence. While we strive for accuracy, AI-generated insights are provided "as is" and should be considered suggestions rather than guarantees. You are responsible for your own creative decisions and how you apply our recommendations.

9. Third-Party Services

Our services may integrate with or link to third-party platforms (e.g., social media networks). Your use of those services is governed by their respective terms and privacy policies. We are not responsible for third-party services or content.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOEY AI COACH, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold harmless JOEY AI COACH, INC. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising out of your use of our services, your content, or your violation of these Terms.

13. Termination

We may suspend or terminate your access to our services at any time for any reason, including violation of these Terms. Upon termination:

• Your right to use our services immediately ceases
• We may delete your account and content
• Provisions that should survive termination will remain in effect

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Delaware.

15. Dispute Resolution

Before filing a legal claim, you agree to try to resolve disputes informally by contacting us. If we cannot resolve the dispute within 30 days, either party may pursue formal proceedings.

16. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

17. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and us regarding our services.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Waiver: Our failure to enforce any right does not waive that right.
• Assignment: You may not assign these Terms without our consent. We may assign freely.

18. Contact Us

If you have questions about these Terms, please contact us: